Map
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About Us
Products and Services
FAQs
Our business values are customer service, honesty and integrity and we implement all 3 of these in every aspect of our plumbing business.
We specialise in fault finding, maintenance and renovations for both residential and commercial customers. We also work on small commercial Fitouts and quality new build spec homes.
We only ever supply and install high quality stock and material because we know that using poor quality products will mean a shorter life span and a higher cost to the consumer in the long run.
Water Tight Canberra Pty Ltd uses a leading job management software, Servicem8, that allows us to efficiently and accurately communicate between the office and tradespeople. Thanks to Roddy Boyd from fantastic web developers 23 Creative, when you fill in our online booking form the data is automatically entered into our job management system. Office staff load any additional safety notes or plans that may be required. The tradesman then from the work site using their mobile devices activate accurate job timers to monitor their times, upload notes with photos, update the job status and enter material used.
Our work vehicles are stocked with over 300 different items, all of which have been carefully selected as the most commonly used. Every month we stock-take our vehicles and they are restocked to the full capacity. Stock is also replaced during the month at regular intervals. If we are out of stock for one of these items there is no travel time charged to the customer for travelling to the supplier to purchase the item.
24hr Emergency Service
Master Plumbers Association
Camera Inspections, Electric Eels, Gas Appliances, Gas Plumbing, Hot Water Services, Toilets
Guaranteed, Insured, Licensed
Blocked Drains, Burst Pipes
Bathroom Renovations
Blocked Drains Canberra, Gas Fitting, Canberra Pipe Relining, Hot Water Systems, Emergency Plumber Canberra
Yes, we have a great network here in the ACT 4data, Surety Property Group and The Outdoor Table & 23 Creative.
Fully licensed Plumber, Drainer and Gasfitter in both ACT License Number 2007784 and NSW 218748C Working with Vulnerable People Restricted Electrical License Thermostatic Mixing Valves Back Flow Prevention Working in confined space Electrical Test and Tag Heavy Rigid Truck License Safe Working at Heights Advanced First Aid Occupational Health and Safety White Card.
Yes, Water Tight Canberra Pty Ltd works all over the surrounds of the ACT. Up to 100 kilometres radius. A small surcharge is applied. Please phone for more information.
Yes, we are locally owned and operated and have been servicing the ACT and surrounds since 2010.
Yes, Water Tight Canberra Pty Ltd has 20 million dollars for Public Liability insurance All our permanent employees are protected under Workers Compensation insurance Our vehicles all have full comprehensive insurance All contractors that work for Water Tight Canberra Pty Ltd have supplied me with copies of their insurance certificates of currency Please contact us for a copy of our certificates of currency.
Yes, we are proud member of the Master Plumbers Association, with our owner Tom Martin the current President of the ACT Association.
Most customers prefer to pay via electronic transfer. Bank account details will be located at the bottom of your invoice We also accept Visa and Master Card however a small fee is passed onto the customer to cover our costs Cheque and Cash.
Yes, Water Tight Canberra Pty Ltd is available for Emergency work 24hrs a day.
Without a doubt, our key point of difference from our competitors is our extremely high standard of customer service. We turn up when we say we will We charge what we say we will charge we won’t walk mud through your house or scratch your floors we stock and supply high quality material and products. We keep a large range of stock in our work vans to ensure minimal time on trips to the supplier. We clean up when we are done and we guarantee our work.
